The success of your hotel, just like many other businesses, is partially reliant on the staff you hire to help you run the building and how empowered they feel in the position you have given them. From the custodial staff to the managers, it is essential for each hired person to fulfill the duties of their role. Each person knows what descriptions of their job, but do you motivate them to work hard and go above and beyond in their positions? How do you make each employee happy to come to work and proud to say they work for your hotel?